Software package and information systems

Tender description

The Authority is seeking to establish a Framework Agreement to provide it, and other Contracting Bodies access to a sole supplier who would work in partnership to meet the Parties requirements in delivering software and hosting services supporting their business needs. These requirements will be called off the framework in the following services: — Microsoft Enterprise Agreement; — General Software Services; — General Hosting Services. The Supplier will be required to work with the Authority to manage the overall requirements / scope of the services. The Supplier will need to demonstrate and maintain their market expertise / knowledge in undertaking work called off from the Framework is of the highest quality and industry best practice. General Software Services and General Hosting Services will be classified as Simple, Medium or Complex. Microsoft Enterprise Agreement: Maintain accurate Microsoft Licence information, for the purposes of budgeting and software asset management. Notify the Authority when the MEA is due for renewal within a suitable time-frame to enable the Authority to consider financial implications and undertake options appraisal. General Software Services. The Supplier is expected to: Pro-actively source software licences and associated services (e.g. Support and Maintenance, hosting etc.,), maintain accurate licensing information for all software procured through this Agreement.