Health services

Tender description

County Durham and Darlington Fire and Rescue Authority wish to engage with a health provider to provide an occupational health and related service. The authority is committed to provide for the health, safety and welfare of its employees and one of its prime objectives is to develop and implement preventative measures to assist in the reduction of health issues. The provider is required to provide support and special expertise in assisting the authority in meeting its current and future occupational health needs. The services must be flexible, providing availability of an OH-trained nurse and physician from Monday to Friday (inclusive) between the hours of 0800 and 1800 with occasional evenings until 2100 (as agreed with the Authority) for ‘Core’ Services (Administration & Medical). ‘Specialist Core’ Services i.e. Counselling and Employee Assistance must be available 24 hours per day, 7 days per week. . County Durham and Darlington Fire and Rescue Service (the ‘Authority’) wish to engage with a health provider to provide an occupational health and related service. The authority is committed to provide for the health, safety and welfare of all its employees and one of its prime objectives is to develop and implement preventative measures to assist in the reduction of health issues. Occupational health is integral to the development of the authority's overall health and wellbeing strategy. The provider is required to provide support and special expertise in assisting the authority in meeting its current and future occupational health needs. The provider must have effective business continuity plans in place to deal with the loss or unavailability of key members of its occupational health team engaged in the provision of the services or in the event of force majeure, (including fire and pandemic) or emergency of any description. The services must be flexible, providing availability of an OH-trained nurse and physician from Monday to Friday (inclusive) between the hours of 8:00 and 18:00 with occasional evenings until 21:00 (as agreed with the Authority) for ‘Core’ Services (Administration and Medical) (see paragraph 5 below). ‘Specialist Core’ Services i.e. Counselling and Employee Assistance must be available 24 hours per day, 7 days per week. Occupational health appointments conducted by the provider will be based at the provider's premises unless the authority requires the provider to attend any of the premises outlined in section 2.3 above and/or other addresses in the authority's locality on an ad hoc basis. The provider should offer suitable alternatives to face to face appointment (for example, telephone, Skype, webcam) in order to assist the authority in its resourcing requirements is desirable. The availability and provision of services should be based on 52 weeks per annum, and continuous cover is required on a 52 week basis. Home visits may be required.