Careers Wales Digital_Course Service

Tender description

Who Speclialist Work With You will work with the careerswales.com digital team, including: careerswales.com Team Leader (Product Manager) Project Managers Web Designers Deployment and Support Coordinator Software Testers MIS Team You will also be working with: Software Developers (External) Stakeholders (Careers Wales, Welsh Government, Users) What Specialists Work On 1. Define the benefits and identify who will benefit from a new course service on careerswales.com 4. Define the outcomes required from a new course service and identify how those outcomes will be measured 6. Create personas for the new course service 7. Lead user research for the new course service 8. Map user journeys for the new course service 9. Define user needs for the new course service 10. Define data requirements for the new course service 11. Define standard data sources for the new course service 12. Define data standards and processes for the new course service Where the Work Takes Place Cardiff, Ty Glas. Early Market Engagement Working Arrangements The project deliverables must be developed iteratively with the Product Manager and stakeholders (users), and released incrementally in line with agile project management processes. Project kick off, sprint planning, sprint review and sprint retrospective meetings will be held throughout the lifecycle of the project with the Product Manager. All meetings/ workshops will be arranged and facilitated by the Product Manager. The Product Manager will act as an escalation point for the Business Analyst. The Business Analyst will be required onsite for meetings and to attend meetings and workshops off-site with stakeholders and suppliers. Work Location Cardiff, Ty Glas. Security Clearance Additional T&Cs Skills & Experience Have a strong understanding of Agile and Waterfall Project Management methodologies Have experience of analysing business requirements for digital/ web services in a fast paced environment Have experience of capturing requirements for user data driven systems Have experience of working with customers, and establishing relationships with stakeholders to identify and rationalise complex business requirements Have experience of and be able to translate business requirements into user stories that are understandable for other Careers Wales ICT team members to work with Have experience in producing project plans and reports Have experience in delivering a high quality of work to tight deadlines Be able to work independently, proactively and with versatility, as well as working as part of a team Be able to work on-site as required and must be able to attend meetings off-site as required Nice to Haves Demonstrate relevant experience of working in a technical business analyst role with the public and private sector Be educated to Degree level, or equivalent standard or have sufficient experience in a relevant discipline No. of Specialists to Evaluate 10 Cultural Fit Criteria Work as a team with our organisation, stakeholders and suppliers Be transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Take responsibility for their work Share knowledge and experience with other team members Be comfortable standing up for their discipline Can work with clients with low technical expertise Challenge the status quo Assessment Method Evaluation Weighting Technical competence 45% Cultural fit 15% Price 40% Questions from Suppliers Budget range