Sensory Support Hub

Tender description

Sensory Impairment services in the City of York are currently delivered through a combination of internal and external arrangements. Existing service delivery is split across pathways and providers and there is a desire for greater co-ordination and integration around service provision, allied to consistent practice in the identification, recording and assessment of people with sensory impairment(s). City of York Council therefore wishes to procure a single point of access Sensory Support Hub to provide a range of statutory and non-statutory Sensory Impairment Services for adults residing in the City of York; including - Comprehensive information and advice that helps to prevent, reduce or delay the need for ongoing care and support. - Support with registration (and information about the benefits of registration). - The offer of a proportionate assessment. - Support Plans (and regular reviews of support plans) for customers receiving an ongoing intervention through this service. - Rehabilitation Services. - Access to equipment to support daily living. - Support specifically tailored to Deafblind people unable to benefit from those services aimed primarily at Visually Impaired or Deaf/Hard of Hearing customers. • In addition the Service Provider will need to demonstrate added value by either directly providing or referring adults with sensory impairment(s) to the following types of support services: - Volunteering and befriending Services. - Equipment Demonstration and Resource Centre(s). - Counselling and emotional support Services. - Employment and welfare support. - Education and training. - Social and leisure activities. - Community and peer support. - Other initiatives and forms of support. Keywords: Sensory