Awarded contract

IT services: consulting, software development, Internet and support

Details

Topic
Office machinery, equipment and supplies except computers, printers and furniture
Published
11 October 2016

Tender description

Southern Water has an ongoing need to deliver managed IT services and projects, for which existing contracts are expiring. A transformation of the IT environment is under way to bring significant improvements in value for money, service quality, reduced service cost and continuous improvement. SWS plan to establish a new supplier ecosystem by partnering with specialist managed service partners who have capability and expertise in the following fields: — Lot 1 — Infrastructure and Hosting Services; — Lot 2 — Networking, Communications and Telemetry (out of scope for this Contract Notice); — Lot 3 — End User Computing (out of scope for this Contract Notice); — Lot 4 — Applications Management and Business Services Integrator. The purpose of this Contract Notice is to publish our intention to invite responses that address Lots 2 and 3. Will be accountable for: — Network, Telemetry and Communications Services. — Management of all fixed, mobile, wireless and satellite network services. — Management and ownership of all LAN/WLAN, WAN and core network and infrastructure devices. — Optimise network infrastructure considering future demand. — Deliver Telemetry managed services. — Pro-actively manage and optimise capacity. Service Operations Partner — Primary Service Desk. — Integrate Delivery Centres to deliver consistent Run services. — Track delivery KPI's across delivery centres. — Manage of cross-delivery centre continuous improvements. — Coordinate of end-of-life technology upgrade across delivery centres. Will be accountable for: — Accelerated deployment of Desktop as a service. — Provide and maintain all end-user devices. — End-user hardware break fix. — Own and manage all required assets to optimise cost for SW. — Delivers a Managed print / scan / copy service. — Provide all peripherals including mobile phones, desk phones, conferencing equipment. — Delivers a Mobile device managed service.

Timeline

  1. Completed: Award date22 June 2016
  2. Completed: Award published11 October 2016
    Current notice

About the buyer

Southern Water Services Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 30100000 · Office machinery, equipment and supplies except computers, printers and furniture
  • 30120000 · Photocopying and offset printing equipment
  • 30122000 · Office-type offset printing machinery
  • 30125110 · Toner for laser printers/fax machines
  • 30232100 · Printers and plotters
  • 32250000 · Mobile telephones
  • 32251000 · Car telephones
  • 32252000 · GSM telephones
  • 32252100 · Hands-free mobile telephones
  • 32252110 · Hands-free mobile telephones (wireless)
  • 32332200 · Telephone-answering machines
  • 32342100 · Headphones
  • 32410000 · Local area network
  • 32412110 · Internet network
  • 32412120 · Intranet network
  • 32413000 · Integrated network
  • 32413100 · Network routers
  • 32415000 · Ethernet network
  • 32416000 · ISDN network
  • 32416100 · ISDX network
  • 32417000 · Multimedia networks
  • 32418000 · Radio network
  • 32420000 · Network equipment
  • 32421000 · Network cabling
  • 32422000 · Network components
  • 32423000 · Network hubs
  • 32424000 · Network infrastructure
  • 32425000 · Network operating system
  • 32427000 · Network system
  • 32428000 · Network upgrade
  • 32429000 · Telephone network equipment
  • 32430000 · Wide area network
  • 32543000 · Telephone switchboards
  • 32550000 · Telephone equipment
  • 32551000 · Telephone cables and associated equipment
  • 32551100 · Telephone connections
  • 32551200 · Telephone exchanges
  • 32551300 · Telephone headsets
  • 32551400 · Telephone network
  • 32552310 · Digital telephone exchanges
  • 32552330 · Telephone switching apparatus
  • 32552600 · Entrance telephones
  • 35510000 · Warships
  • 45314100 · Installation of telephone exchanges
  • 45314200 · Installation of telephone lines
  • 48210000 · Networking software package
  • 48821000 · Network servers
  • 50300000 · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
  • 50312300 · Maintenance and repair of data network equipment
  • 50312310 · Maintenance of data network equipment
  • 50312320 · Repair of data network equipment
  • 50312600 · Maintenance and repair of information technology equipment
  • 50334110 · Telephone network maintenance services
  • 51610000 · Installation services of computers and information-processing equipment
  • 64210000 · Telephone and data transmission services
  • 64211000 · Public-telephone services
  • 64212000 · Mobile-telephone services
  • 64212700 · Universal Mobile Telephone System (UMTS) services
  • 64213000 · Shared-business telephone network services
  • 64214000 · Dedicated-business telephone network services
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72100000 · Hardware consultancy services
  • 72140000 · Computer hardware acceptance testing consultancy services
  • 72212200 · Networking, Internet and intranet software development services
  • 72212210 · Networking software development services
  • 72267200 · Repair of information technology software
  • 72315000 · Data network management and support services
  • 72315100 · Data network support services
  • 72315200 · Data network management services
  • 72510000 · Computer-related management services
  • 72514000 · Computer facilities management services
  • 72600000 · Computer support and consultancy services
  • 72700000 · Computer network services
  • 72710000 · Local area network services
  • 72720000 · Wide area network services
  • 79800000 · Printing and related services
  • 79810000 · Printing services
  • 79811000 · Digital printing services
  • 92215000 · General Mobile Radio Services (GMRS)

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Decision makers

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