Implementation Manager for NOMS Electronic Monitoring Programme

Tender description

Who Speclialist Work With Specialist is required to lead a small team of implementation managers, to manage and coordinate the technical delivery of a number of 3rd party suppliers. It is part of a programme team which also includes programme management, design, testing, commercial/legal, policy and business change functions. What Specialists Work On • Define implementation work-streams, milestones, and phasing. • Define, alongside programme management and commercial, requirements for management of the suppliers • Manage technical delivery from design to release readiness, cutover, and transition to service. Manage suppliers to ensure alignment with the business and technical requirements, and delivery issues are effectively managed. • Liaise with testing and assurance services to ensure hand-over for formal testing stages meets timelines. • Work closely with business change colleagues to manage effective business integration, achieving anticipated benefits. • Implement the service management function, and manage the Programme Delivery-Service transition • Programme reporting and lessons learned Where the Work Takes Place Clive House, 70 Petty France, London SW1H 9EX Early Market Engagement Working Arrangements Specialist is required to lead a small team of implementation managers, to manage and coordinate the technical delivery of a number of 3rd party suppliers. It is part of a programme team which also includes programme management, design, testing, commercial/legal, policy and business change functions. Work Location Clive House, 70 Petty France, London SW1H 9EX Security Clearance CTC/SC (or ability to have clearance to this level by January 2017) Additional T&Cs Skills & Experience Working in a complex public sector multi-stakeholder environment with extensive formal governance requirements. Demonstrable experience of leading the successful implementation of complex and innovative technology systems using waterfall and agile approaches. Experience of leading and delivering system and service integration between a number of suppliers in a multi-supplier model, working effectively with Design Authority and test teams. Experience of compliance with IT system security and installation standards. Demonstrable experience of working with testing and assurance functions to support timely “go-live” and associated risk and issue management. Excellent commercial, negotiation and influencing skills, with experience of working productively and innovatively with third-party suppliers to deliver demanding programme expectations. Experience of effectively using contractual provisions and other levers to manage suppliers and resolve issues rapidly, effectively mitigating the exposure to cost and quality risks. Experience of working with commercial colleagues to simplify and streamline contractual requirements, and to put in place ongoing service and system management. Strong project management competence, with mature understanding of the different methodologies used in systems and service delivery and evidence of making robust workable recommendations for phasing and management of delivery. Leadership of a team of project implementation managers, building competence, expertise and professionalism to create and maintain a high-performing, cohesive team. Experience of shaping implementation and delivery plans from the “bare bones” of business requirements involving complex programmatic interdependencies and a significant number of risks and issues. Experience of working with suppliers, business change functions and stakeholders on user training, acceptance testing, transition and take-up in order to smoothly deploy the new service and meet anticipated benefits. Can submit a candidate's CV to kiah_rose.sheppard@justice.gsi.gov.uk by 4pm Friday 21st October Nice to Haves Experience of working with justice and/or on a mixed government/private sector programme desirable. Come via an established provider, with experience in the areas covered in the experience section above, to provide additional advice from the organisation if required to support the individual. No. of Specialists to Evaluate 5 Cultural Fit Criteria A flexible, personable individual with the ability to work with colleagues at all levels in an organisation, including dealing with deep technical experts and with senior stakeholders. An energetic “can do” attitude, able to anticipate potential risks/problems and develop and build buy-in to resolve them. Strong personal presence and ability to gain credibility rapidly in a new environment. Strong sense of collaboration and partnership working productively with mixed teams of public and private sector staff and with suppliers, to develop consensus and building collective solutions that meet business requirements. Commitment to the principles of openness, honesty and integrity, taking responsibility for their own and their teams actions, and exercising professional judgement in decision-making and escalation. Strengths in engagement, persuasion and negotiation with senior stakeholders and decision makers and with suppliers at both technical and commercial level. Strong commercial, negotiation and influencing skills, with an excellent appreciation of commercial levers and how to use them. Highly resilient, able to work under sustained pressure. Assessment Method Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers Budget range