Health and social work services

Tender description

The Adult Hearing Service is aimed at adults aged 50 years old and over experiencing difficulties with their hearing and communication where a GP considers they may benefit from hearing assessment and care, including the option of trying hearing aids to reduce these difficulties. It is the intention of the Commissioners to enter into a 3-year contract with a possible extension of 2 years with the preferred provider. The maximum estimated total contract value for the initial 3-year duration of the proposed contract is 1 317 706 GBP. Please note that this value has been calculated based on anticipated service levels at the contract pricing tariff which is set out in Document 5 — Financial Model Template of the tender documents. The aim is to provide a comprehensive community-based, patient-centred, adult hearing service for age-related hearing loss in line with national guidance and local requirements. The purpose of the Adult Hearing Service is to ensure: — Equitable access to high and consistent quality care for all patients using the service; — A safe hearing service for patients that conforms to a recognised quality assurance tool e.g. the Improving Quality in Physiological Diagnostic Services Self-Assessment and Improvement Tool (IQIPS-SAIT). The service must also recognise published clinical guidelines/good practice.