WP1161 Provision of WebOps(x2 roles) to support the GAAP Programme

Tender description

Why the Work is Being Done Hosting is one of the most time-consuming barriers for new digital services and often teams spend significant time solving the same problems in different ways over and over again. PaaS will host a range of digital services so that teams across government do not have to build and manage complex infrastructure, and can instead focus on delivering digital services to the end user. PaaS will reduce duplication as teams will no longer have to build a platform or their own hosting stack each time they build a service. Teams can focus on building and running services rather than building platforms. Problem to Be Solved Service teams need PaaS for government to be fully functional, operationally stable, and supported so that they can realise their hosting strategies. Who Are the Users As a person building/running a service * I need somewhere to host it here my service is resilient, secure, and my users' data kept safe * I want integration to be quick and straightforward * I want be able to specify and access the backing services which I need * I want to know it is supported * I want to reduce costs through efficiency - by only paying for space I use, by not having to pay to build or buy a platform. My effort and resources are focused on providing a good service experience to my users, " Early Market Engagement Not used. Work Already Done Existing Team Multi-disciplinary team, mainly WebOps and back end developers, technical architect, user researchers, product managers, delivery managers and tech author. Current Phase Not applicable Work Location London. Working Arrangments Monday to Friday based in our office (currently Holborn we will be moving to Aldgate in the next 6 months) starting work by 9.30am, 7.5 hours per day + lunch time There will be a requirement for team members to participate in the out of hours(OOH) support rota - on average one week in six. The OOH support will be paid separately from the day rate of the winning supplier candidates. Security Clearance SC Security clearance is required. Additional T&Cs Not used. Skills & Experience Collaborating closely with colleagues in order to meet users’ needs Debugging a complex, multi-server service in a high availability environment Using languages such as Ruby, Python, Go, and Java within an existing, production codebase Experience of developing with Cloudfoundry and BOSH and using in a production environment Experience of commodity cloud providers such as AWS Using configuration management tools such as Terraform, Puppet, Chef, Ansible, Salt, etc Experience of setting up and using a continuous delivery and deployment pipeline using Concourse Experience of deploying monitoring solutions such as Datadog Familiarity with network protocols – TCP/IP, HTTP, TLS, etc Understanding of application deployment strategies, continuous integration and version control (git, svn, bzr, mercurial) Understand the concept of a Platform as a Service (PaaS) Rigorous approach to software development (TDD, code review, pairing) Likes pairing and knowledge sharing Ability to develop tooling for automation and provisioning Nice to Haves Interested in DevOps, and infrastructure as code. Familiarity with the process of adding features to open source software and the approach to documentation Experience administering common open source databases like Postgres, MongoDB, Redis etc Experience supporting a production environment and supporting technical customers/users Working in an agile environment Understand the concept of MVP (Minimum Viable Product) No. of Suppliers to Evaluate 3 Proposal Criteria Approach and methodology (meeting all Cultural-fit criteria) How successful the approach has been implemented before Technical expertise(Meeting all 'Essential' and 'Nice to have' criteria listed) Cultural Fit Criteria Work as a team with our organisation and other suppliers Transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Collaborating closely with colleagues in order to meet users’ needs Likes pairing and knowledge sharing Like to work in an agile environment Payment Approach Capped time and materials Assessment Method Written proposal Work history Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range £600 per person per day maximum.