TECHNICAL SUPPORT FOR ALPHA 1 ASSESSMENT PHASE OF DEFENCE LEARNING AND MANAGEMENT CAPABILITY (DLMC)

Tender description

Summary of the work To complete by 31st March 2017 an Alpha 1 Assessment phase for DLMC Services. Working with us to provide the evidence base that supports recommendation to achieve a Minimum viable service by evaluation and analysis of commercial, in-use and open source off-the-shelf solutions. Expected Contract Length To 31st March 2017 Latest start date 14/11/2016 Budget Range The budget for the Alpha 1 Assessment is £669,000.00 (Ex-VAT) Why the Work is Being Done The Defence Learning Management Capability (DLMC)will enable Defence to analyse, design, deliver, assure and govern policy compliant Training and Education using a modern, sustainable suite of business services. DLMC will either replace or subsume existing business service provisions for Defence Training and Education Military Training Management Information Services and the Defence Learning Environments (DLE) Virtual Learning Environment services. Problem to Be Solved Alpha 1 Assessment phase shall provide an evidence base justifying recommendations made at a decision gate for the optimum route to achieving a Minimum Viable Service. The following outputs form the evidence base: a. Proof of concept of architecture; b. Evaluated set of products supporting down-selection recommendations for a Minimum Viable Service (MVS); c. Solution analysis to support MVS recommendations; d. Validation of user requirements; e. Validation of the design architecture; f. Analysis that articulates the degree of viable solution coverage against the MVS; g. Technical analysis to direct the transition from existing service provision to DLMC service provision. Who Are the Users 1. Trainee: controlled access to training record, learning content from web devices, provided information alerts pertinent to training activity. 2. Trainers: deliver and manage training taught, access lesson plans, teaching resources, attendance tools, evaluation resources and feedback/improvement resources. 3. Training Requirement Authority (TRA): manage training requirements throughout their life, authorisation points and stages and be alerted for review or approvals. 4. Training Delivery Authority (TDA): manage training task to meet training requirement, ensuring coherence between TRA and training provider and to design training. 5. Training Provider (TP): manage programming/scheduling with imbedded resource/trainee & trainer management, assessment and internal validation tools. Early Market Engagement Department commenced a Discovery Phase and commissioned a KPMG report, which provided confirmation that suitable commercial of the shelf (COTS) training and education products exist in the market; however, due to the limited nature of the Discovery Phase exercise there remained a level of uncertainty surrounding acceptability of candidate products as these were not tested with users and their ability to be integrated within an MOD context. Work Already Done As per above section 8. "Early market engagement" Existing Team Working with a small project management team within the MOD's Information Systems & Services organisation consisting of: 1 X desk level project manager, 0.5 X Senior Project Manager, 1 X Security Accreditor, 1.5 X Design Architects, plus engagement with armed forces stakeholders and potential solution suppliers throughout Alpha Assessment. Current Phase Alpha Skills & Experience • Have an adequate pool of resources with significant experience providing Infrastructure & digital technical architecting services; • Have an adequate pool of resources with significant experience providing digital technical project engineering services • Have an adequate pool of resources with significant experience providing digital agile coaching services • Have an adequate pool of resources with significant experience providing digital product management services • Have an adequate pool of resources with significant experience providing digital business analysis services • Have an adequate pool of resources with significant experience providing hosting environment management services • Have an adequate pool of resources with significant experience providing data modelling services • Hold a pool of resources that can demonstrate significant experience of technical software evaluation • Hold a pool of resources that can demonstrate significant experience of generating technical evidence to support business decisions • Hold a pool of resources that can demonstrate significant experience of developing Use Scenarios associated with service provision • Have a pool of resources that can demonstrate a minimum of 5 years Stakeholder Engagement experience in service delivery • Have a pool of resources that can demonstrate 5 years experience of working in multi-disciplinary IT team. Nice to Haves • Knowledge of Business frameworks e.g G-Cloud • Business Integration of Training / Learning Management systems, including Off-The-Shelf (OTS) learning technology applications • Implementation of Training / Learning Management service applications • TOGAF, Zachman or MOD Architecture Framework (MODAF) experience or BCS ITIL Qualification • Exposure to a wide range of OTS Training / Learning Management applications implementations across Public & Private sectors. • Exposure to MOD Training / Learning Management systems. • Development of architectures within an Agile, Continuous and Test Driven programme framework from a Business Perspective, Including ability to explain Business Advantages and Disadvantages • Application data migration experience • Docker, Service Oriented Architecture, REST knowledge • Firm understanding of Web Service concepts and Technologies • Requirements Management Business experience • Experience of working with MOD • Experience of horizontal integration of Training / Learning Management applications • Service resources used demonstrate possesion of a Business or Technology degree • Horizontal software integration techniques Work Location MOD Corsham, Westwells Road, Corsham SN13 9NR Plus potentially: MOD Lyneham, Lyneham, Chippenham SN15 4XX Working Arrangments Co-locating with the project team onsite typically 5 days a week for face-to-face engagement per usual agile practice. Security Clearance In addition to Departmental Baseline personnel security check the Team required to be cleared additionaly to: "Security Check" clearance. Additional T&Cs Supplier should be aware that MOD will be running a separate competition to select COTS products/software to meet the Future DLMC requirement. In light of this, Suppliers are required to confirm the approach of dealing with Conflict of Interest iaw RM1043 Framework T&C No. of Suppliers to Evaluate 10 Proposal Criteria • Demonstrate and provide evidence on how your solution is capable of meeting the technical support services required • Demonstrate and provide evidence on how your solution will meet our business goal • Demonstrate and provide evidence on how your solution is capable of meeting the completion timeframe for the Alpha 1 Assessment • Demonstrate and provide evidence on how your solution is capable of sustaining service resilience for the services you would be providing in supporting the Alpha 1 Assessment Cultural Fit Criteria • Demonstrate and provide evidence of your capability to work as a team with our organisation, other suppliers & solution providers • Demonstrate and provide evidence of your capability to be transparent and collaborative when making decisions • Demonstrate and provide evidence of your capability to work in a no-blame approach that encourages people to learn from their mistakes Payment Approach Capped time and materials Evaluation Weighting Technical competence 60% Cultural fit 15% Price 25% Questions from Suppliers No questions have been answered yet.