Software package and information systems

Tender description

The Council has approved the investment in the service to replace the current Parking Enforcement Management Solution and is now looking for a new solution which will enable the issuance, recording and recovery of Penalty Charge Notices (PCN), the immediate on-site reporting of street furniture faults (ticket machines, and defective lines and signs), the provision of management and performance information including monitoring route deviations, a robust challenge/appeals supporting process, improved monitoring/integrated communications of bailiff cases, better provision of DVLA vehicular ownership details and an effective ‘virtual’ permit (including dispensations) issuance solution. Cheshire East Council opted to use ESPO framework 509 Lot 3. This is a call-off contract from ESPO Framework Ref: 509, Lot 3 using a further competition. The contract term is 24 months with a 12 month optional extension. The Cheshire East Parking Enforcement team required the following requirements when carrying out a further competition under ESPO Framework 509 Lot 3. — A Parking Enforcement Software System that works in conjunction with the Traffic Management Act 2014 that provides issuance, recording and recovery of Penalty Charge Notices in an efficient manner. The system will also provide management and performance information. — Handheld devices under 24 months warranty for the Civil Enforcement Officers to assist their day to day work in parking enforcement, with information obtained working automatically with the Parking Enforcement Software System.