Closed tender

Provision of a Customer Portal and Customer Relationship Management System

Details

Buyer: Calderdale Metropolitan Borough Council
Value: GBP 420,000
Topic: Software package and information systems
Published: 4 October 2016
Submission: 25 November 2016
Source: ContractsFinder

Tender description

The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution.

Timeline

Completed: Tender published4 October 2016
Current notice
Completed: Submission date25 November 2016

About the buyer

Calderdale Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov

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Provision of a Customer Portal and Customer Relationship Management System

Details

Tender description

Timeline

About the buyer

Relevant CPV codes

AI insights

Decision makers

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