Closed tender

Helpdesk and support services

Details

Buyer: General Medical Council (GMC)
Topic: Helpdesk and support services
Published: 30 September 2016
Submission: 4 November 2016
Source: TedNotices

Tender description

The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for: — IT Incident and FM Call Logging via a web-based portal and mobile application (app). — Searchable Service Catalogues. — Self-service Service Requests. — Recording and management of IS Change Requests. — Searchable knowledge base. The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for: — IT Incident and FM Call Logging via a web-based portal and mobile application (app). — Searchable Service Catalogues. — Self-service Service Requests. — Recording and management of IS Change Requests. — Searchable knowledge base.

Timeline

Completed: Tender published30 September 2016
Current notice
Completed: Submission date4 November 2016

About the buyer

General Medical Council (GMC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72253000 · Helpdesk and support services
72253100 · Helpdesk services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@general-medical-council-gmc.gov
Commercial Director	+44 •••• ••••••	••••••••@general-medical-council-gmc.gov
Procurement Manager	+44 •••• ••••••	••••••••@general-medical-council-gmc.gov
Category Lead	+44 •••• ••••••	••••••••@general-medical-council-gmc.gov
Senior Buyer	+44 •••• ••••••	••••••••@general-medical-council-gmc.gov
Contracts Manager	+44 •••• ••••••	••••••••@general-medical-council-gmc.gov