Department for Transport Digital Data Index Discovery

Tender description

Why the Work is Being Done The Discovery will test the hypothesis that a centrally-held Digital Data Index will be useful in: ● Assisting staff in locating and making use of relevant and up-to-date data sets quickly and easily. ● Providing canonical information on the data sets that the Department holds ● Generating a dynamic list of data consumers and providers in the Department in order to monitor demand and use. ● Providing an API to enable the Index to interface with other formats for internal and external use, including data.gov.uk. ● Providing ‘one version of the truth’ to better inform the work of DfT staff Problem to Be Solved Currently no such index exists, though local solutions (often based on Excel spreadsheets) do. The creation of such an index would enable these solutions to either be included (through links) or retired and the data they contained migrated to a central index. The Discovery phase is to identify user stories and map the current data landscape and generate sufficient evidence and analysis from which to elicit a clear Alpha phase with one or more options for each product to test. Who Are the Users Internal users who use data to help with planning, inform policy development and consultation, and develop improved services for the department’s users. Users also include those who answer ministerial correspondence, freedom of information requests and provide briefings and presentations to ministers and senior staff. Wider users include the open data and transport community worldwide. Early Market Engagement N/A Work Already Done A survey of central department staff was carried out in July 2016 and this information will be provided to the winning supplier Existing Team Working alongside the in-house Digital and Open Data team, 1 User Researcher and 1 Product Owner. Current Phase Not started Work Location Great Minster House, 33 Horseferry Road, London, SW1P 4DR (with ability to travel to other locations and agencies as required) Working Arrangments On-site with the ability to travel to other locations and agencies. This is to enable skills transfer and collaboration with internal resources, and enable user research on the ground. The supplier would need to have teleconferencing facilities and be familiar with online collaborative tools such as Trello to enable communication with members of the team off-site. Ability to commit to daily stand-up meetings, sprint planning and reviews, show-and-tells and other presentations. Security Clearance Basic Additional T&Cs Skills & Experience ● Proven user research skills and experience ● Knowledge and experience of a range of research methodologies and analysis ● Proven experience of working alongside internal teams to create an agile team, building on existing capabilities in the organisation ● Supplier must have recent experience of agile working practices ● Experience of delivering digital research and projects in line with the Government Digital Service Design Manual and Digital Service Standard ● Experience of delivering skills transfer to internal teams using shadowing, pairing and mentoring and other relevant techniques Nice to Haves ● Experience of working with users and stakeholders at all levels in a large and complex organisation ● Experience of carrying out research with a diverse mix of users including those with lower levels of digital literacy and accessibility needs ● An understanding of the policy and approach the government and the data community are taking with data and open data and of the benefits this provides No. of Suppliers to Evaluate 8 Proposal Criteria Team Structure Technical solution Approach and methodology Estimated timeframes for the work How the approach or solution meets your organisation’s policy or goal Discovery output proposal Cultural Fit Criteria ● Work as a team with our organisation and other suppliers ● Be transparent and collaborative when making decisions ● Take responsibility for their work ● Share knowledge and experience with other team members Payment Approach Capped time and materials Assessment Method Written proposal Case study Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range up to £60,000