Stale Pre-tender

Customer services

Details

Buyer: Westminster City Council
Topic: Software package and information systems
Published: 20 September 2016
Source: TedNotices

Tender description

Westminster City Council are developing a strategy for an Integrated Customer Services Center as part of their Digital Transformation Programme. The services incorporated will include Revenues Housing Benefits, Parking Management and a Contact Center. Westminster City Council invites suppliers to attend a meet the buyer event to understand the strategy for a procurement project to consolidated the current service centre operations.

Timeline

Completed: Pre-tender published20 September 2016
Current notice

About the buyer

Westminster City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
63712400 · Parking services
75314000 · Unemployment compensation benefits
79342300 · Customer services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@westminster-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@westminster-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@westminster-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@westminster-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@westminster-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@westminster-city-council.gov

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