Customer services
Details
- Topic
- Software package and information systems
- Published
- 20 September 2016
- Source
- TedNotices
Tender description
Westminster City Council are developing a strategy for an Integrated Customer Services Center as part of their Digital Transformation Programme. The services incorporated will include Revenues Housing Benefits, Parking Management and a Contact Center. Westminster City Council invites suppliers to attend a meet the buyer event to understand the strategy for a procurement project to consolidated the current service centre operations.
Timeline
- Completed: Pre-tender published20 September 2016Current notice
About the buyer
Westminster City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 63712400 · Parking services
- 75314000 · Unemployment compensation benefits
- 79342300 · Customer services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@westminster-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@westminster-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@westminster-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@westminster-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@westminster-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@westminster-city-council.gov |
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