Creating Asset Management Capacity

Tender description

Summary of the work The Environment Agency is looking to improve the processes for managing and maintaining documents associated with operational assets. The long-term objective of the work is to introduce systems and processes that make a wide range of documents available to operational users in a managed environment. Specialist role Business analyst Expected Contract Length 6 months Latest start date 01/10/2016 Maximum Day Rate £600 Who Speclialist Work With The Business Analyst will work under the direction of the Creating Asset Management Capacity (CAMC) Project Executive for continuous improvements and future development, and will work as part of a project wider team. What Specialists Work On The outline brief is to: 1) Identify the different sources of information and list the main attributes of each; 2) Identify the main user groups and business needs; 3) Map existing processes for managing operational documents; 4) Map the interfaces between operations and the capital work management system; 5) Outline the design options for managing the capital and operational interfaces; 6) Draft a functional specification based on users’ needs; 7) Undertake a number of other supporting activities as required. Skills & Experience • Have 1+ year’s prior experience of mapping or modelling existing business processes • Be experienced in working in agile environments with sprint targets set and reviewed on a weekly basis, managed by an in-house product manager and delivery manager • Be able to use and have had experience using common business centric process mapping techniques • Be able to use and have had experience using common customer centric approaches to mapping customer journeys • Be comfortable dealing with ambiguity and able to elicit the necessary information from interviewees to understand the wider context to make educated guesses where the information is not present • Have the people skills to work with senior stakeholders to secure access to interviewees in their working environment; and with front line staff handling operational delivery of services Nice to Haves • Prior experience working in a government setting • Experience working with service designers and user researchers • Comfortable working with Google Docs + Excel Work Location Environment Agency, Horizon House, Deanery Road, Bristol. Working Arrangments Onsite 2 days a week No. of Specialists to Evaluate 3 Cultural Fit Criteria • Prior experience and knowledge of the Environment Agency • Work as a team with our organisation and other suppliers • Be transparent and collaborative when making decisions • Can work with clients with low technical expertise Evaluation Weighting Technical competence 45% Cultural fit 10% Price 45% Questions from Suppliers 1. Where it states "onsite 2 days a week" does this mean the resource is only required for 2 days a week total or will they be able to work the remaining 3 possibly from home? The resource is only required for 2 days per week, onsite in our central Bristol office. 2. Where it states "onsite 2 days a week" does this mean the resource is only required for 2 days a week total or will they be able to work the remaining 3 possibly from home? The resource is only required for 2 days per week in total. 3. Can you please confirm your policy wrt to travel and subsistence expenses for this role? There is a small budget for travel and subsistence to essential meetings, and must not exceed the criteria contained within our travel & subsistence policy. The travel & subsistence budget will be determined once chargeable hours are calculated and agreed with the appointed supplier.