Payroll management services

Tender description

Provision of Direct Payment Support Service for Adults inclusive of Managed Accounts and Payroll and Pension Auto-enrolment and Employer Support to people living within the Borough of Sandwell The Metropolitan Borough of Sandwell wishes to appoint up to three Contractors to provide up to three Direct Payments Support Services to adults living within the Borough of Sandwell. The Direct Payment Support Service consists of three service areas or lots and the Council may award more than one lot to an individual Contractor. Contractors may bid to deliver 1,2 or all 3 Lots. The services will be provided to individuals who are in receipt of a personal budget and wish to use a direct payment to retain choice and control over the services they receive. The services will be: Lot 1: Payroll service: to provide a comprehensive payroll service to Direct Payments recipients within Sandwell including payroll calculation, registration with HMRC, administration of Pension Auto Enrolment and assistance with accounting for tax and National Insurance. Lot 2: Managed Account service: to administer the Direct Payment accounts for individuals who are in need of such assistance. The type of account may be one where the client employs a Personal Assistant or one where they engage with an agency for the provision of their care. The service will include managing the receipt of the clients assessed charge into the account. Lot 3: Employer Support Service: to provide advice, information and training to all eligible individuals to enable them to employ Personal Assistants using their Direct Payment and assisting them with the complexities of becoming an employer. It is anticipated that the contract will commence on 6 April 2017 and run for a period of 3 years (until 5 April 2020) with an option to extend, (subject to the Council’s needs for the services) for a further year. Suitably qualified and experienced Contractors are invited to respond to the Invitation to Tender documents, and submit proposals for the delivery of 1, 2 or all 3 lots. These must be submitted no later than 12.00 noon on 24.10.2016- via InTend. The deadline for the submission of any clarification questions is 17:00 on 7.10.2016 via InTend. The Council intends to use an evaluation model based on quality and price. The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, will be included in the Invitation to Tender (ITT) documentation. NB The contract reflects services currently being provided by existing organisations, and therefore the EC Acquired Rights Directive 77/187 as amended under the Transfer of Undertakings (Protection of Employment) Regulations 1981 may apply to this contract. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order To View the On-Line Questionnaire and Submit a Tender, you will be required to' Opt-In'. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: 24.10.2016 at 12 noon.