Health services

Tender description

NHS Kernow is seeking to commission a nationally compliant functionally integrated urgent care access, treatment and clinical access service incorporating NHS 111 and Primary Care Out of Hours Services. Guidance specified in the ‘Commissioning Standards Integrated Urgent Care’ (https://www.england.nhs.uk/wp-content/uploads/2015/10/integrtd-urgnt-care-comms-standrds-oct15.pdf). The new service must support the Cornwall system and delivers the local A&E Delivery Board priority that NHS 111 should increase the number of calls transferred for clinical advice. This will decrease call transfers to ambulance services and reduce A&E attendances as stated in the national guidance. The service is intended to provide rapid access to patients requiring clinical advice and treatment when they cannot access their own GP practice. Additional information can be found within the document folder on the system. NHS Kernow is seeking to commission a nationally compliant functionally integrated urgent care access, treatment and clinical access service incorporating NHS 111 and Primary Care Out of Hours Services. Guidance specified in the ‘Commissioning Standards Integrated Urgent Care’ (https://www.england.nhs.uk/wp-content/uploads/2015/10/integrtd-urgnt-care-comms-standrds-oct15.pdf). The new service must support the Cornwall system and delivers the local A&E Delivery Board priority that NHS 111 should increase the number of calls transferred for clinical advice. This will decrease call transfers to ambulance services and reduce A&E attendances as stated in the national guidance. The service is intended to provide rapid access to patients requiring clinical advice and treatment when they cannot access their own GP practice. Additional information can be found within the document folder on the system.