Website Design, Development amd Support

Tender description

Why the Work is Being Done The Royal Brompton & Harefield Hospital Foundation Trust website requires re designed and developed coupled with an going support. this work needs to be start Next month (October 2016) completion date TBC. Problem to Be Solved The Trust’s current website was launched in 2007. Content has been constantly updated and many new sections have been added. Limited changes to the look and feel of the site, example megamenus were added to facilitate navigation to key areas of the site and changes were made to the footer images and links. As a business tool the website, in its current form, cannot fulfil its potential. Opportunities exist, some of them revenue generating, in areas such as training and education, which the current system cannot incorporate. Therefore re design and development is required Who Are the Users The end user will the General public who will require easy navigation and simple and easy to user format. Going forward we will require staff from the Royal Brompton and Harefield Hospital to have an employee’s access area. Early Market Engagement All suppliers must have the ability to provide the following services:- business analyst, content design, developer, performance analyst, web operations and general maintenance and support services Work Already Done Existing Team We have IT support staff currently supporting the current website which is hosted Current Phase Not started Work Location Royal Brompton Hospital, Sydney Street London SW3 6NP Working Arrangments The business analysis, initial re design & development we envisage to be on site. The completed development, support and maintenance to be completed remotely. This approach will be subject to change. Security Clearance Additional T&Cs Skills & Experience Website Design and Development Software Development and Integrations Support and Maintenance Services Customer and User Experience Analysis and Design services Strategic Business Planning Mobile & Tablet design Supported web browsers Internet 9 Nice to Haves Provide recent examples of similar website redevelopments Provide recent examples of NHS Website website redevelopments No. of Suppliers to Evaluate 6 Proposal Criteria Cost How the approach or solution meets user needs Quality and technical solution Estimated timeframes for the work Value add Value for money Cultural Fit Criteria Provide details of your general approach to deliver the Website to the Trust. Describe your customer liaison arrangements including procedures for dealing with complaints, problems and escalation procedures. Payment Approach Fixed price Assessment Method Written proposal Presentation Evaluation Weighting Technical competence 50% Cultural fit 10% Price 40% Questions from Suppliers Budget range