Wireless telecommunications system

Tender description

Caerphilly County Borough Council is seeking tender bids from suitable suppliers to provide a Visitor and Guest Wi-Fi Solution for their Corporate Buildings, Schools and Standalone Buildings. The Authority has an existing public Wi-Fi solution in a number of locations across the Authority which facilitates digital inclusion for various service provisions. This provides an agile workforce and access for the public and guests who require information outside of the Authority's control. The Authority has a growing demand for guest Wi-Fi Internet access and the existing guest solution can be found in various Council establishments and has expanded over the past 3 years. The successful bidder shall be required to provide a guest Wi-Fi solution within various Council establishments. The framework is made up of three areas and bidders shall note that there is no guarantee that all three areas will be used. The 3 areas are as follows: — Area 1 — Existing Corporate buildings; — Area 2 — AD HOC requests for standalone new Guest installations; — Area 3 — School Guest Networks. Bidders are required to have the competency to undertake the service as follows: — Be responsible for all internet filtering and associated legislation to restrict and block inappropriate material. — Ensure that each user of the Public Wi-Fi network is required to register in accordance with current legislation. — Provide and maintain a compliant registration and content filtering solution, which will provide throughput to meet the current requirements and future growth as dictated by the growing demand for visitor and guest Wi-Fi. — Provide the provision of on-going support including access to a Customer Help Desk and associated monitoring and maintenance of the user registration solution during the term of the contract. — Provide a helpdesk, a web portal, and support email address. The helpdesk will need to be available between the hours of 9:00 and 17:00 Monday to Friday. — Ensure that the introduction of this solution shall not interfere with CCBC's existing network solutions. — Required to supply and undertake the installation of the Guest Wi-Fi router, and broadband, to interface to current CCBC Cisco Wi-Fi network controller,work must be scheduled and agreed with the Principal Operations Officer. — IP address details of Guest Broadband router and SSID must be provided to CCBC before an engineer arrives on site. — Consider that the council run layer 3 routed links between sites, so is not possible to provide layer two VLAN to different locations, for separate landing pages on an overlay service. — Area 3 needs to be able to deploy a separate Schools Guest access Wi-Fi solution which be deployed within individual CCBC schools, this must also be an overlay network which can be deployed onto existing Cisco access points already installed within schools. Detailed descriptions of what will be required under each area is available in the tender documents on the Proactis Portal e-tendering system.