Former tenant Arrears & Rechargeables

Tender description

Trivallis is responsible for ensuring that their former tenant arrears and rechargeable costs are both recovered and audited. This tender exercise is intended to assist Trivallis in selecting a suitable partner to deliver these debt collection services. Former tenants can owe money for a variety of reasons such as Rent Arrears, Rechargeable Repairs and Court Costs. Trivallis is responsible for attempting to collect these debts where possible and if unsuccessful, referring the same to a professional organisation who work in this area for collection. Trivallis currently have around 1,000 cases outstanding and this is likely to increase over the term of the contract. Trivallis expects that of the external debt owed, around £750k may need referring immediately to a Debt Recovery Agency. This must first be reviewed on a case by case situation following consultation with the invoice originator. It is the intention of Trivallis to appoint a single contractor on a one year contract agreement for the provision of these services.