Health services

Tender description

NHS Arden & Greater East Midlands Commissioning Support Unit (NHS Arden & GEM CSU) on behalf of NHS Hardwick Clinical Commissioning Group (HCCG) acting as Lead Commissioner on behalf of the Derbyshire Clinical Commissioning Groups (including Erewash, South Derbyshire and North Derbyshire CCG's) and Derbyshire County Council are inviting expressions of interest from suitably qualified providers to deliver a Mental Health Service Receiver and Carer Engagement Service. Evidence suggests that engaging and involving patients in the planning, design and delivery of health and social care support and service provision can lead to more joined-up, co-ordinated and efficient services that are responsive to local community needs. Therefore Commissioner(s) are looking to procure a sustainable model that is fully inclusive and can provide a wide range of opportunities for service receiver and carer involvement by empowering them to be involved in the process. The key aims and objectives identified by the Commissioners will include; — Develop a sustainable model of engagement that provides value for money, is fully inclusive and provides a wide range of opportunities for service receiver and carer involvement in the commissioning process and improvements in service delivery — Develop an improved mechanism for the views of patients to be fed into service delivery, development and review — Ensure a consistent approach to engagement across geographical localities and across all communities — Maximise opportunities for engagement of seldom heard voices and ensure inclusivity of regards characteristics. Engagement must also cover a wide range of mental health issues — Actively promote opportunities for engagement and involvement in localities and across all communities using a variety of means and methods, reaching groups both with and without a primary focus of mental health (where people affected by mental health problems may be represented — Support the development of and enable engagement from a wide range of organisations, communities and individuals across Derbyshire and Derby City — Co-ordinate and support communication between commissioners, providers, organisations, communities and individuals with an interest in engagement around mental health. This may include organisations whose primary focus is not mental health — Act as a central point to facilitate and co-ordinate the process of engagement — Develop and oversee a consistent approach to engagement, working with the coordinating group to set outcomes for priority areas. Set terms for engagement arrangements and structure with the spokes, resulting in engagement that is meaningful and effective — Provide advice and feedback to commissioners and providers on how opportunities for engagement can be improved — Support and develop collaborative working relationships with all stakeholders — Support individuals in their participation in engagement activities, developing peer supporters for service receiver and carer representatives which in turn should support recovery — Share best practice across different localities This is a market testing exercise and does not commit the CCG to carry out a procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Bidders who have expressed an interest in this market testing exercise will have the opportunity to submit a separate response to the Contract Notice as applicable. The Commissioners are committed to developing and supporting social capital and applications from consortia, partnerships and collaborative working groups, including sub-contracting arrangements. An engagement event is being held on the afternoon of the 9.9.2016 to facilitate networking opportunities between all interested parties and offer overview of the Commissioners intentions regarding the future opportunities. If you would like to attend the engagement event on the 9.9.2016 in Derbyshire (Venue to be confirmed). Please register your attendance by no later than 12:00 (noon) on 2.9.2016. Places are strictly limited therefore reservations are limited to no more than 2 persons per Organisation. You can express an interest in this market testing exercise and bidder information event by registering your organisation on the Bravo website: https://ardengemcsu.bravosolution.co.uk. The PQQ reference is PQQ_281. Once registered, please complete the questions in the qualification envelope which asks providers to give details about your organisation's name and postal address, email address, contact name and number. Your response should also include capability and previous experience of delivering this or a similar level of engagement. The deadline for submitting a response for this market testing exercise is 12:00 (noon) on 2.9.2016.