Social work services

Tender description

Warwickshire County Council together with NHS Warwickshire North CCG, NHS Coventry and Rugby CCG and NHS South Warwickshire CCG were seeking tenders for their Care at Home services. These services are divided in 4 Lots: Lot 1 — Domiciliary Care, Lot 2 — Supported Living, Lot 3 — Live in Care and Lot 4 — Complex Clinical Care. During the life of these contracts the services may be modified and varied in order to meet the changing needs and demands of the Authority, the Partners and the customers. These changes could include (but aren't limited to) initiatives to deal with short-term emergencies, facilitating hospital discharge, prevention, night-sits, additional funding etc. The initial term of these contracts will be 5 years however these may be extended by further periods not exceeding 24 months at the discretion of WCC based on the contract performance of the successful applicants. Generally for customers who require less than 28 hours of support and do not require night support. This service is for adults and children who are customers of WCC or the CCG's and reside in Warwickshire. This service will be delivered across 8 geographical zones. Each zone will have a set number of providers who will receive an agreed percentage of referrals in that zone. During the contract period this service will move towards a more outcome based commissioning model. Generally for customers who require more than 28 hours of support and any night support whose support meets the principles that are defined in the Reach Standards in Supported Living. This service is for all adult customer groups from the age of 18 onwards and may also support young people in transition. This service is for both WCC and CCG customers who reside in Warwickshire and CCG customers who reside in Coventry. This service will operate on the basis of a single area framework. Generally for customers who require more than 28 hours of support a week and any night support provided via live in care arrangements. This service is for all adult customer groups from the age of 18 onwards and may also support young people in transition. This service is for both WCC and CCG customers who reside in Warwickshire and CCG customers who reside in Coventry. This service will operate on the basis of a single area framework. Generally for customers of the CCG's who require care that must only be performed by a skilled staff member that has been deemed competent and received delegation from a qualified nurse to perform that task. Complex clinical care may be delivered in a domiciliary, supported living or live in care setting. This service is for all adult customer groups from the age of 18 onwards and may also support young people in transition. This service is for CCG customers who reside in Warwickshire or Coventry. This service will operate on the basis of a single area framework.