Closed tender

Telephony, Call Centre, Unified Communications and Collaboration

Details

Published
25 July 2016
Submission
12 August 2016

Tender description

Lancaster City Council (LCC) are considering Unified Communications (UC) solutions and the benefits, savings and efficiencies these could offer. As part of the UC project we are looking to replace our existing 3Com VOIP PBX system with a new system that will form the backbone of a UC platform and that will provide us with the features and integration we require whilst also providing savings on call costs and improvements in efficiency from more agile methods of working. The implementation of the new system must be complete by the 31st of December 2016. Keywords: Contact Centre, Unified Communications, Telephony

Timeline

  1. Completed: Tender published25 July 2016
    Current notice
  2. Completed: Submission date12 August 2016

About the buyer

Lancaster City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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