Health and social work services

Tender description

The Day Service will provide a friendly and accessible engagement, advice and support service to rough sleepers and those vulnerably housed in Tower Hamlets and the City of London Corporation to reduce and prevent rough sleeping in the 2 boroughs. The Day Service will: — Work in close partnership with outreach teams, NHS, DIP, DAAT, Probation, DWP, CMHTs and hostels to provide an integrated service and ensure clients are able to access appropriate support service. — Implement all relevant pan London and local rough sleeping policies and protocols that aim to reduce and prevent rough sleeping in LBTH and the City of London. The aim of the Day Service is to: — Deliver an advice and support service that will reduce and prevent rough sleeping in Tower Hamlets and the City of London. Specifically, work strategically and operationally with the local outreach teams to reduce the number people sleeping rough in Tower Hamlets and the City of London to as close to zero as possible. — Ensure the delivery of a reliable, innovative service that provides value for money. — Improve the health of Rough Sleepers. — Ensure that services are developed, delivered and reviewed in consultation with Tower Hamlets' Rough Sleeping Co-ordinator and Tower Hamlets' Council. The Service must be located within the London Borough of Tower Hamlets. It will be open between 9:00 and 16:30 Monday to Friday. On specific operation days, e.g. mornings when the City of London run their Pop Up Hub, TH SORT's run Operation Valentine, if requested by the outreach teams, the service will open earlier. In the morning, the Service will provide a combination of engagement services to meet immediate need (e.g. breakfast, and a shower — neither paid for under this contract) alongside formal assessment and casework to address the longer term and more complex needs of this client group.