HSCIC Dev Ops Contract - SOW 1 - Spine

Tender description

Why the Work is Being Done To meet business demands a procurement is required for outcome based cross-programme services. HSCIC is looking to create a pool of programme agnostic supplier contracts (estimated 6 suppliers) capable of supporting any programmes development activities. This Statement of Work (SOW) will establish a call-off contract through which this SOW will be awarded and used for future allocation of SOW's. This will allow the Supplier to deliver development services pursuant to SOWs agreed under this Call-Off Contract. Services may be delivered across any of the Buyers existing Portfolio of Programmes. SOW's will not be exclusive to any Supplier or Framework. Problem to Be Solved Further information is available in the Information Document which is posted on the Delta Portal. The web link is https://www.delta-esourcing.com/ and the access Code: N7BGV62ZP6 The Buyer requires development partners to assist the Buyer in the development of quality Digital Outcomes for a portfolio of programmes. Such programmes span across a number of areas of the digital health and social care landscape and by way of example could include solutions in areas such as national infrastructure projects, patient facing services, data analytic solutions and interoperability solutions. Neither DH or HSCIC will guarantee any future levels of business. Who Are the Users Further information is available in the Information Document which is posted on the Delta Portal. The web link is https://www.delta-esourcing.com/ and the access Code: N7BGV62ZP6 The users of the solutions span the health and social care network and may include patients', clinicians, support staff, providers of analytic services and many other end users in the health and social care field. We are creating robust, scalable and reliable digital solutions to meet the needs of these end users. Early Market Engagement Work Already Done The portfolio of programmes will be at various stages of the lifecycle, further information is provided in the Statement of Work. The initial statement of work is in relation to NHS Spine Core services. NHS Spine Core has been developed over several years and presently in live running requiring ongoing support, maintenance and functionality enhancement projects. Existing Team The supplier will be working with the buyer's incumbent development team and with other third party suppliers. Current Phase Not applicable Work Location Predominantly Leeds and potentially of the other UK sites as required (Exeter) Working Arrangments Working with the on-site team as specified in the statement of work. This is required for collaborative working and security reasons. No expenses shall be paid for working at allocated base HSCIC location. Expenses will be paid in line with the contract schedule 1G if required to work at a different location. Security Clearance As per security requirements as defined in the Digital Outcomes and specialist Framework Agreement Call-Off Contract ref HCON746 together with any additional requirements as detailed in the SOW. The SOW is posted on the Delta Portal. The web link is https://www.delta-esourcing.com/ and the access Code: N7BGV62ZP6 Additional T&Cs Additional terms are outlined in the draft call-off contract which is posted on the Delta Portal. The web link is https://www.delta-esourcing.com/ and the access Code: N7BGV62ZP6 Skills & Experience Must have demonstrable capability of test driven development using Python Must have demonstrable capability of using NoSQL databases Must have demonstrable capability of working on high availabilty national services Must have demonstrable capability of using JIRA Must have demonstrable capability of using Confluence Must have demonstrable capability of using GIT Must have demonstrable capability of using Jenkins Must have demonstrable capability of Riak Must have demonstrable capability of Splunk Must have demonstrable capability of Puppet (enterprise version) Must have demonstrable capability of Redis Must have demonstrable capability of NGINX Must have demonstrable capability of using Selenium & page object pattern Must have ability to upscale resources to meet future demand Must have ability to deliver levels of reporting as outlined in schedule 1B of the Call-Off Terms Must have ability to implement secure, robust and scalable solutions Must have previously worked on health and social care related digital platforms utilising watefall and Agile methodologies. Must have worked as part of a blended team (customer & multi supplier) Ability of work across full development life-cycle (Visioning, Development, Service Management, Transitioning & Decommissioning) Nice to Haves Demonstrable capability of using Tornado Demonstrable capability of using RabbitMQ Demonstrable capability of using OpenLDAP Demonstrable capability of using Flask Demonstrable capability of using Jinja2 Demonstrable capability of using Pystache Demonstrable capability of using Schematron No. of Suppliers to Evaluate 5 Proposal Criteria Provide a statement identifying your organisation's capacity to access the required range of roles and volumes to meet the HSCIC requirements throughout the duration of the call-off contract. Weighting 3% Provide a statement outlining how your organisation will ensure it has the ability to upscale resources to meet future demand. Weighting 3% Provide a statement about how you will ensure the quality of staff and deliverables, including sub-contractors. Provide a statement outlining any sub-contractors that will be used. Weighting 3% Provide a statement outlining how your organisation will deliver the levels of reporting outlined in schedule 1B of the Call-Off Contract. Weighting 3% Provide a statement outlining how your organisation will ensure your staff are appropriatley managed. Weighting 3% Provide examples of appropraite scale and complexity of using Python and NoSQL databases. Weighting 3% Provide examples of appropraite scale and complexity of using JIRA and Confluence. Weighting 3% Provide examples of appropraite scale and complexity of using GIT and Jenkins. Weighting 3% Provide examples of appropraite scale and complexity of using high availability national services. Weighting 2% Provide examples of approproate complexity and scale of using Riak and Splunk. Weighting 2% Provide examples of approproate complexity and scale of using Puppet (enterprise version) and Redis. Weighting 2% Provide examples of approproate complexity and scale of using NGINX and using Selenium & page object pattern. Weighting 2% Provide a statement outlining your organisations capability to implement secure, robust and scalable solutions. Weighting 1% Provide a statement outlining your organisations proficiencies around design, test and build. Weighting 1% Provide examples of approproate complexity and scale of using Tornado and RabbitMQ. Weighting 1% Provide examples of approproate complexity and scale of using OpenLDAP and Flask. Weighting 1% Provide examples of approproate complexity and scale of using Jinja2 and Pystache. Weighting 1% Provide examples of approproate complexity and scale of using Schematron. Weighting 1% Please provide a statement outlining how you will ensure all resources are in place for the initial SOW start date of 1st Oct 2016. Cultural Fit Criteria Provide a statement outlining how you ensure your organisation is transparent and collaborative when making decisions. Weighting 2% Provide a statement outlining how if you have a no blame culture and how you encourage people to learn from their mistakes. Weighting 2% Provide a statement outlining how you create a environment that promotes performance and quality outputs. Weighting 2% Provide a statement outlining how your organisation aligns with the HSCIC's Values (People Focused, Trustworthy, Professional, Innovative). Weighting 2% Provide a statement outlining how you enable a culture of innovation and continuous improvement. Weighting 2% Provide a statement outlining how you would scale up quickly to deliver new SOWs and how you would overcome any associated challenges and risks. Weighting 2% Provide a statement identifying the timelines associated with mobilising staff for future packages of work based on the predetermined resource structures detailed in Pricing Matrix Cells 1-3. Weighting 2% Provide a statement demonnstrating your capability and organisational capacity of working on health and social care programmes. Weighting 2% Provide a statement outlining where your organisations has utilised both agile and waterfall methodologies. Weighting 2% Provide a statement outlining your organisation's capability to work as a blended team (customer/multi-supplier) ensuring deliverables are met. Incldue your views of managing conflict within a blended team. Weighting 2% Payment Approach Capped time and materials Assessment Method Written proposal Case study Work history Reference Presentation Evaluation Weighting Technical competence 40% Cultural fit 20% Price 40% Questions from Suppliers Budget range the call-off contract will have a maximum value of up to £28m per annum. this cap is the cumulative total of spend approval across all suppliers during the term of the call-off contract. therefore, this is the cumulative aggregate spend across all such suppliers and is not indicative of the spend under this proposed call-off contract. each statement of work shall detail the allocated spend to that particular project. pricing submission documents are available on the delta portal and pricing requirements are outlined in the instruction document which are posted delta. the web link is https://www.delta-esourcing.com/ and access code: n7bgv62zp6