Waltham Forest CCG - AQP Community Adult Hearing Service

Tender description

Any Qualified Provider (AQP) process to deliver a Community Adult Hearing Service. The service is a community based, adult hearing assessment service, including hearing aid fitting (where required), follow-up and aftercare services for adults, with suspected or diagnosed hearing loss for the registered population of the Waltham Forest Clinical Commissioning Group. The Adult Hearing Service will consist of: Hearing needs assessment Development of an Individual Management Plan (IMP) Provision and fitting of hearing aids in a suitable environment (quiet, confidential, privacy and dignity) Appropriate hearing rehabilitation e.g. patient education Information on and signposting to any relevant communication/social support services Follow-up appointment to assess whether needs have been met Discharge from hearing assessment and fitting pathway Aftercare service including advice, maintenance, repairs or replacement of hearing aids under warranty and review as required to meet the needs of the patient Batteries, tips, domes, wax filters, tube and other consumables replacement service Provision of service to the housebound The Contract value has been estimated at 423,300k over the lifetime of the contract term including extensions.The contract will run for 2 years, plus an additional 2 years if the extension option is exercised by the commissioners. If the commissioners exercise the extension option, a window for new providers to be part of the qualified providers list will also be offered. During this process the CCG will be offering a window for new providers to be part of the qualified providers list.