Health and social work services

Tender description

The London Borough of Bromley (‘the Council’) is inviting tenders from suitably experienced and skilled organisations for the provision of a Managed Service for Community Alarm, Telecare and Response Services to operate 24 hours a day, 365 days a year and which will include supply, installation, maintenance, monitoring and response services. Community alarm, Telecare and Response services help vulnerable people to live at home for longer in a safe and reassuring environment with the knowledge they can access support and assistance if and when they require it. Contractors reading this on Contracts Finder should ensure they read the full OJEU Notice on Tenders Electronic Daily or via the link on the Contracts Finder Notice to see the full scope of this procurement and instructions on how to participate. The Council requires this end-to-end service to be managed on its behalf, which means the Provider will take responsibility for managing and delivering the service and will be the single point of contact for all communication with the Council, regardless of their supply chain partners. The Council will retain responsibility for the collection of client contributions. The Council's current Community Alarm, Telecare and Response Services provide support for approximately 2 000 local residents. It is a requirement that the successful tenderer should establish a seamless transition to take over the Council's current supply, maintenance and monitoring of equipment and existing service users without any disruption to the service. Potential providers should also note that TUPE may apply to current Local Authority Staff.