Evaluation of pay and works rights helpline calls handled by the Acas Helpline
Details
- Supplier(s)
- IFF Resarch
- Value
- GBP 25,000
- Duration
- 6 months
- Topic
- Research and development consultancy services
- Published
- 27 June 2016
- Source
- ContractsFinder
Tender description
The overall objective of this research is to evaluate the integration of the Pay and Works Rights Helpline (PWRH) with the Acas Helpline and whether the service offering is meeting the needs PWR topic calls. To do this, we would like to evaluate the caller experience, call outcomes and to collect profiling details about those accessing the Acas Helpline with a PWR topic enquiry. Market Research Framework RM1086 Lot 2 – Specialism – Quantitative.
Timeline
- Completed: Award date20 November 2015
- Completed: Contract expiry date31 May 2016
- Completed: Award published27 June 2016Current notice
About the buyer
UK Shared Business Services - UKSBS is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73200000 · Research and development consultancy services
- 79300000 · Market and economic research; polling and statistics
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov |
12 similar open tenders
See more open tenders related to Evaluation of pay and works rights helpline calls handled by the Acas Helpline.
- Open tender
Precise Policing 2
- Open tender
Management Consultancy Dynamic Market
- Open tender
Lowestoft Dynamic Purchasing System
Related buyers
Buyers similar to UK Shared Business Services - UKSBS.
- 1,683£204.6bn
- 455£2.1bn
- 353£15.0bn
- 293£2.8bn
- 261£19.7bn
- 243£509.0m
- 203£1.0bn
- 140£895.5m
- 114£59.4m
- 97£939.0m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
