Software package and information systems

Tender description

Supply, installation and support of the following new business systems in support of the 2020 Programme: Housing Management and Repairs/Contractor, Asset Management, CRM, intelligent work-flow and EDM solutions and a new Financial Management System. Ocean Housing sought either an enterprise solution, with the potential for and capability of undertaking all of the above or an enterprise supplier who would take the contractual lead in providing the required solutions and subsequent implementation, account management and annual support and maintenance. Both the new and any legacy solutions will be required to integrate/interface with each other and also with the following: intranet and website solutions, MS Outlook/Office, MS Active Directory and the telephony system. Solutions will also be required to be capable of mobile working and device independence. Supply, installation and support of the following new business systems in support of the 2020 Programme: Housing Management and Repairs/Contractor, Asset Management, CRM, intelligent work-flow and EDM solutions and a new Financial Management System. Ocean Housing sought either an enterprise solution, with the potential for and capability of undertaking all of the above or an enterprise supplier who would take the contractual lead in providing the required solutions and subsequent implementation, account management and annual support and maintenance. Both the new and any legacy solutions will be required to integrate/interface with each other and also with the following: Intranet and website solutions, MS Outlook/Office, MS Active Directory and the telephony system. Solutions will also be required to be capable of mobile working and device independence.