Embedding new capabilities for the Parliamentary Digital Service

Tender description

Why the Work is Being Done PDS was established just over 1 year ago to lead on digital at Parliament. Our vision is excellent digital services for a modern Parliament. PDS has gone through a large review and restructure and is now embedding new teams. The Digital Development team is one directorate within this structure, with a goal to build and develop a digital delivery capability to meet user needs and establish UK Parliament as a digital leader. Teams include: • Data & Search • Business Applications • Development • Content • User Research & Design The work is to be completed by 31st March 2017. Problem to Be Solved We’re looking for a supplier to: • Partner with us to develop new capabilities and help to establish and scale product teams. • Stimulate the creative process, provide leadership and quickly integrate with our product teams to help us embed new agile/lean working practices. • Lead, challenge and inspire small teams to rapidly deliver. • Help us demonstrate to users that we can deliver value at pace, using modern and sophisticated techniques. We're open to different approaches, but providing embedded active group work and non-classroom based training have worked previously. Some people may also benefit from a more individual approach. Who Are the Users As a member of the Digital Development Team, I need to build upon my skills and capability in the following areas: • Creative problem-solving • Prototyping & experimentation • User centred design and user research techniques • Product-based planning, prioritisation and road-mapping • Scoping and estimating • Agile practice and culture (at scale) • Engaging confidently and persuasively with non-digital stakeholders. This is so that I grow in confidence and deliver to my full potential, and help to demonstrate to our users both internally and externally that Digital Service can deliver real value at pace. Early Market Engagement Work Already Done Existing Team We are working towards cross functional product teams working at pace, using agile and user-centric methods. Teams will include a mix of people and roles (business analyst or delivery manager). Teams are building upon new and existing capabilities. Examples of work: Redevelop http://www.parliament.uk/. Our Alpha phase started 1 April and will complete in the summer. First sections of the new site live by March 2017. Delivering a data strategy to ensure digital services are data driven, findable and re‐usable. September 2017. Business application teams are working on new and existing applications mainly for our procedural and library areas within Parliament. Current Phase Not applicable Work Location We would primarily like the supplier to work with us onsite at Westminster (7 Millbank, Westminster House, London, SW1P 3JA). Therefore any staff you propose for this engagement will be required to go through our security clearance process. We are also open to some work taking place offsite at supplier premises. Working Arrangments Working arrangements will depend on the approach proposed by the supplier. We want the supplier to be visibly working with us in our teams in our offices. Security Clearance All staff that you propose for this engagement will be required to go through our security clearance process. Additional T&Cs Skills & Experience Have experience of facilitating the delivery of products at pace - 3% Have experience of agile and LEAN practice and culture (at scale) - 3% Have experience of user research and design - 3% Be experienced facilitators to aid creativity and problem solving - 4% Have experience of delivering coaching and training - 4% Have experience of leading and inspiring teams - 4% Nice to Haves Provide training certificates/accreditation from the Institute of Leadership and Management (https://www.i-l-m.com) - 1% Provide training certificates/accreditation from the Knowledge Management Institute (http://www.kminstitute.org) - 1% Provide training certificates/accreditation from APMG international training accreditation (http://www.apmg-international.com/en/home.aspx) - 1% Provide training certificates/accreditation from NEF – The Innovation Institute - 1% Provide training certificates/accreditation from the Institute of Innovation and Knowledge Exchange - 1% No. of Suppliers to Evaluate 6 Proposal Criteria The proposed approach and methodology - 3% How the approach meets our business needs - 3% Estimated timeframes to deliver this approach - 2% Value for money - 3% Team structure and organisational framework - 3% Cultural Fit Criteria Works responsively to understands users’ needs - 4% Transparent, open and inclusive when making decisions - 4% Works in a faster, smarter way to improve the way they do things - 4% Works efficiently to improve the way they do things and to save cost - 4% Work collaboratively to achieve goals and priorities - 4% Payment Approach Fixed price Assessment Method Written proposal Case study Presentation Evaluation Weighting Technical competence 40% Cultural fit 20% Price 40% Questions from Suppliers Budget range there is a fixed cost budget of £100,000.00 (exclusive of vat) – this is inclusive of all travel, accommodation and subsistence expenses.