RFQ028 Customer Relationship Management System (CRM)
Details
- Supplier(s)
- Active Informatics Ltd
- Value
- GBP 30,000
- Duration
- 3 years
- Topic
- Customer Relation Management software package
- Published
- 10 June 2016
- Source
- ContractsFinder
Tender description
In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system. Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view to expanding in the future. Quotes are sought for the initial three year period. Edit Date 20 June 2016: Following a number of clarification questions, an additional Clarifications Document has been added to the attachments
Timeline
- Completed: Award published10 June 2016Current notice
- Completed: Award date9 November 2016
- Completed: Contract expiry date10 July 2019
About the buyer
City College Plymouth is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
- 72260000 · Software-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-college-plymouth.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-college-plymouth.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-college-plymouth.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-college-plymouth.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-college-plymouth.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-college-plymouth.gov |
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