Printing and delivery services

Tender description

EEM on behalf of its members are looking to establish a framework for the provision of Printing, Fulfilment and Mailing and delivery management services. The framework will add value to our member organisations by providing an efficient streamlined process for the provision of mailing services whilst ensuring data protection is at the forefront of their service. EEM members are predominantly within the East Midlands but not exclusively so and may have requirements in other parts of England and Wales. The consortia is owned by our members which include Housing Associations, ALMO's, Local Authorities and bodies from the wider public sector including hospitals, universities and the police. A full list of current EEM members is provided on the EEM website: www.efficiency-em.co.uk EEM on behalf of its members are looking to establish a framework for the provision of Printing, Fulfilment and Mailing and delivery management services. The expectation of Members is that the established framework will add value to their organisations by providing an efficient streamlined process for the provision of printing and mailing services whilst ensuring data protection is at the forefront of their service. The Service Provider will be expected to work with the individual Members to advise on methods to improve their current printing and mailing arrangements which can result in efficiency savings being demonstrated to members. Members will have varying requirements with regards to the number of documents they require enclosing and the number of inserts required but as a minimum, mailing systems should be capable of enclosing multi-page documents along with merged mail such as Council Tax Bills and Letters where there is up to 5 inserts plus an address carrier sheet. All merging of statements and newsletters must be undertaken in a seamless fulfilment process, ensuring that the correct versions are inserted e.g. inserts that are appropriate to a particular resident or address. The framework will also cover desktop mailing services and the design and print of postcard/appointment cards. For these services the successful Service Providers will be expected to print direct from a Members electronic mail/selected printer and complete the mailing process with a minimum turnaround time. Please note that this framework will not cover generic printing requirements such as business cards, letterheads, leaflets, etc.