Closed tender

Provision of a Customer Service Event

Details

Buyer: Stoke-on-Trent City Council
Published: 4 June 2016
Submission: 3 March 2016
Source: uk:bravosolution

Tender description

Stoke on Trent City Council has a range of Front Facing service areas within the Resources Directorate consisting of around 300 members of staff. This covers staff in Revenues and Benefits, Financial Assessments, Customer Services (Council Call-Centre), Libraries The Council wishes to appoint an external facilitator to design and deliver an energetic and interactive ‘Customer Service Event’ for this cohort of staff to focus on the achievement of the following key objectives:- • Work with residents to make our towns and communities a great place to live. • Support all our residents to fulfill their potential regardless of vulnerability. • A commercial council, fit for purpose, driving efficiency in everything we do (every contact counts). • Working together to create a stronger city we can all be proud of

Timeline

Completed: Submission date3 March 2016
Completed: Tender published4 June 2016
Current notice

About the buyer

Stoke-on-Trent City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@stoke-on-trent-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@stoke-on-trent-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@stoke-on-trent-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@stoke-on-trent-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@stoke-on-trent-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@stoke-on-trent-city-council.gov