SS15 140 - Mobile Solutions

Tender description

Kent County Council (the council) is the largest county council in England covering an area of 3,500 square kilometres. It has an annual expenditure of over £900m on goods and services and a population of 1.3m. The Council provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils and 289 parish/town councils. This requirement is for ICT Support Services within the Strategic and Corporate Services Directorate. The Council requires the provision of mobile voice and data services, including the provision of: (a) a wide range of handsets (both basic feature phones and smartphones, which must be provided unlocked); (b) voice and text unlimited tariffs; (c) data allowance in bands up to unlimited; (d) tethering allowances/tariffs; (e) overseas usage voice and data; (f) the ability to send and receive short message service (SMS); (g) voicemail services; (h) mobile data connectivity via Dongles and SIMS (iPads); (i) mobile e-mail services (push and pull); (j) mobile data applications and value added mobile services; (k) accessories, including chargers, cases, screen protectors, etc.; (l) bar short code text services and premium text and other services; (m) the prevention of SIMS working in other devices; (n) a staff discount scheme; (o) adequate coverage throughout the UK including 4G; (p) dedicated telephone and email based helpdesk to provide day to day support; and (q) an online portal for detailed billing. The Council also requires a managed text service (SMS bulk texting) with the provision to send bulk SMS text messages to groups of numbers either via email or an external web portal. The supplier must be an authorised DEP reseller and provide APPLE INC. products with the DEP. The contract is anticipated to commence upon 29 August 2016 and will continue for a period of 24 months, with an option to extend for a further period of up to 24 months, unless terminated in accordance with the Conditions of Contract on the Kent Business Portal. Further background and technical information can be found within the tender documentation. Visit www.kentbusinessportal.org.uk