Security services

Tender description

Merseyrail Electrics 2002 Ltd. is offering the opportunity to provide a dedicated security and response service. The objectives of the Security Services are outlined below: To provide a highly visible presence on MEL's Stations and Train Services; To prevent access on to Stations or Train Services to any person attempting to use the services of MEL without a valid ticket or other authority to travel; Reducing ticket-less travel, fare evasion, anti-social behaviour, public disorder on Trains and Stations and assaults to staff and Customers through enforcement of Railway Bye Laws (or other relevant legislation), working with and supporting MEL staff and British Transport Police (BTP) as required; To deal with relevant ticket less travel incidents as appropriate via the Penalty Fares rules or under the Railways Act 1889, 5.3(a) or other applicable legislation; To prevent access to MEL's Sites without authorisation; Present a responsible and efficient corporate image to MEL's Customers, members of the public, MEL Staff and Visitors; Support MEL's ‘Spend Sensibly’ policy to achieve year on year savings.