RAF Museum Overnight Security Services

Tender description

The Royal Air Force Museum (RAFM) requires an external contractor to provide a robust and effective overnight security presence at our Hendon site all year round. The service provision should include, but not be limited to, the following: • Monitoring security, safety and fire alarm systems • Provision of multi-facetted patrol programme of all buildings and grounds • Providing a professional, well informed, out of hours point of contact at the Museum • Controlling access onto the site • Providing instructions, directions and/or escort for visitors and contractors to RAFM Hendon out of hours • Telephone Switchboard Operation • Control and issue of site keys • Management of emergency situations • Provision of Event Security as required The Museum site is just under 8 hectares in size, and is all that now remains of the former Hendon airfield. The area around the Museum is now heavily urbanised. Within the fenced boundary of the Museum there are six large hangar buildings, plus some ancillary buildings, a car park, and a large grassed area. There are just under 100 aircraft on site, along with many thousands of artefacts and historic records, plus a restaurant and shop with associated stock storage. We have plans to re-develop the site, up-grading/re-allocating facilities and changing the site layout over the next few years, but there will not be any substantial new buildings as such. For the purposes of this tender, the timeframe for ‘overnight’ has not been specifically defined. We need to establish the cost per hour for the service, so that we can financially optimise the change-over between our day and night operations. However tenderers should assume that ‘overnight’ could extend for as long as 1800hrs - 0900hrs throughout the year. We are looking to pay a fixed hourly tariff (i.e. a charge which does not vary at any point during the overnight period). The contracted service would also include the provision of additional staff resources on a ‘call-off’ basis if required by RAFM to support the delivery of evening and early morning events. Note that we confirm that we are publishing this as a voluntary notice and that we are therefore not required to comply with the EU timescales for this procurement exercise as it is anticipated to be below threshold.