Education and training services

Tender description

This contract is for the Teacher Recruitment Support Service (TRSS), an advisory service that supports both candidates to apply to initial teacher training (ITT) and teachers to return to the profession. The Provider will offer a personalised service based on the specific needs of each enquirer, to be delivered through inbound calls, web-chats, outbound calls, 1-to-1 advisory services, and via an email and SMS CRM programme. Each enquirer will be encouraged to convert their initial interest in teaching to an application for teacher training or returning to teaching. The service will provide information on routes into initial teacher training and returning to teaching, and recommend activities that may increase the chance of a successful application. The service requirements may change over time in response to Government policy. Estimated value exc. VAT: 9 000 000 to 12 000 000 GBP across the 3 year primary contract term (15 000 000 GBP to 20 000 000 GBP including any extension period). NCTL is seeking 1 national provider (or consortium) to support and motivate people to enter teaching careers.