Expired contract

1516BC02 Enablers for and barriers to customer take up for digital tax credits

Details

Buyer
HM Revenue & Customs (HMRC)
Supplier(s)
TNS UK Ltd (trading as TNS BMRB)
Value
GBP 42,508
Duration
5 months
Topic
Research and development services and related consultancy services
Published
11 January 2016
Source
ContractsFinder

Tender description

This research is intended to build on the existing research and evidence already available, to understand not only the triggers and barriers to using an online service, but to understand what HMRC can do to achieve greater take-up for a digital tax credits service and to reduce customer’s reliance on our telephone and paper channels.

Timeline

  1. Award date17 July 2015
  2. Contract expiry date31 December 2015
  3. Award published11 January 2016
    Current notice

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

32 similar open tenders

See more open tenders related to 1516BC02 Enablers for and barriers to customer take up for digital tax credits.

Explore all open tenders

Related buyers

Buyers similar to HM Revenue & Customs (HMRC).

View all buyers
BuyersCountValue
  1. Forestry Commission
    143
    £122.5m
  2. The National Archives
    88
    £16.5m
  3. Food Standards Agency
    84
    £16.4m
  4. Office of Gas and Electricity Markets (Ofgem)
    75
    £103.6m
  5. Office for Standards in Education, Children's Services and Skills (Ofsted)
    50
    £32.1m
  6. Office of Rail and Road
    37
    £2.3m
  7. National Savings and Investments
    36
    £5.7m
  8. Competition and Markets Authority
    33
    £19.2m
  9. Government Actuary's Department
    15
    £2.8m
  10. Office of Qualifications and Examinations Regulation (Ofqual)
    12
    £1.4m

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free