TENDER OPPORTUNITY –Online benchmarking facility

Tender description

Cumbria Business Growth Hub Cumbria Business Growth Hub supports the growth and competitiveness of Cumbrian businesses, helping to unleash the potential of Cumbria’s businesses, acting as a focal point for businesses that wish to be sustainable, increase their competitiveness and grow, driving activity, providing a focus for access to support and providing relevant support and programmes, complementing and referring into what currently exists. Central to activities is the existing Cumbria Business Growth Hub web portal that promotes the range of information, support and opportunities, public and private, relevant to business growth and incorporate online tools, support and forums. The portal makes innovative use of new and emerging technologies to provide a range of networking, collaboration, information dissemination and learning products and services utilising, for example, smartphones, iPads, Twitter, social media technologies, videoconferencing and virtual classrooms. We are looking to procure an online benchmarking facility for the existing Cumbria Growth Hub web portal. We are seeking a company to provide an online bench marking facility for our existing web portal to support engagement and diagnostics. With this system we need to be able to: • Identify who has used the web portal, and collate users contact information • Produce reports based on users of the web portal Information required in your submission We require you to provide the following information: • Details of the system you can offer, and what that system provides to businesses • Track record and experience of operating in this area of activity • A minimum of two relevant references • An outline of your staffing levels, experience and skills • Confirmation that the facility will be secure, including an outline of security measures in place • Confirmation of your financial stability and capacity to undertake this activity, including your last three years audited accounts • An explanation of your project management processes, including risk management Contact for responses Please send your responses by email to Lydia Winder, lydia@cumbriachamber.co.uk for proof of delivery please ensure you obtain and retain both a delivery and read receipt for your email. Project funding The Cumbria Growth Hub is supported by the European Regional Development Fund Programme. The Department for Communities and Local Government is the managing authority for the European Regional Development Fund Programme, which is one of the funds established by the European commission to help local areas stimulate their economic development by investing in projects which will support local businesses and create jobs. For more information visit www.communities.gov.uk/erdf