Software package and information systems

Tender description

Leeds City Council is seeking to procure an integrated electronic rostering and monitoring solution and associated services required to cover installation and commissioning of the solution and user training from a single Contractor. Within Leeds City Councils Adult Social Care (ASC) Directorate there are a number of services who roster staff to provide care to service users either in their own home (Reablement), Extra Care Housing Units (Extra Care Housing), in LCC homes for older people (Residential Homes for Older People) or Mental Health Transitional Housing Units (MHTHUs). The solution should allow these services to efficiently match service user support requirements with available support worker resource and to plan and roster for the delivery of the required support. The ability to monitor the actual support delivered is required in order to better support service users, and better manage the delivery of support within the service going forward. The Council is currently undertaking a programme of rationalising its corporate IT systems in an attempt to reuse existing systems and applications as opposed to procuring numerous new/additional systems from multiple vendors for similar tasks. To support this programme the Council anticipates that the contract may be varied throughout its term (including any available extensions) to incorporate additional future requirements not just within the service area of Adult Social Care (who has the primary requirement), but from any additional service areas needing such services as identified under the rationalising programme. The contract will be awarded for an initial term of 3 years with the option to extend by 3 further periods of 12 months. The Council have chosen not to divide the contract into lots. The Council is seeking a single integrated solution and intends to appoint a single contractor capable of providing and supporting all the required functionality. It has considered separate lots for monitoring and rostering and concluded a single integrated solution will simplify and reduce the work and cost for the on-going support and maintenance of the system.