Customer Strategy Segmentation Project
Details
- Supplier(s)
- YONDER CONSULTING LIMITED
- Value
- GBP 44,844
- Duration
- 4 months
- Topic
- Research and development services and related consultancy services
- Published
- 29 April 2016
- Source
- ContractsFinder
Tender description
This research aims to gain insight into the different segments from which VOA customers are drawn from. The research has a series of broad aims including: •To profile and understand the needs of our different customer groups •To develop tools to assist our people interact effectively with customers •To improve VOA service provision for our different customer groups •To support the development of targeted customer communications •To consequently improve customer trust, one of the VOA’s strategic objectives
Timeline
- Completed: Award date12 February 2016
- Completed: Award published29 April 2016Current notice
- Completed: Contract expiry date29 May 2016
About the buyer
Valuation Office Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@valuation-office-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@valuation-office-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@valuation-office-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@valuation-office-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@valuation-office-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@valuation-office-agency.gov |
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