Call centre
Details
- Value
- GBP 1
- Topic
- Call centre
- Published
- 28 April 2016
- Submission
- 31 May 2016
- Source
- TedNotices
Tender description
The Foundation is looking for a supplier to provide a customer support service to administer courses, take additional bookings and field customer emails and phone calls relating to the Foundation's CPD provision and bookings that are managed via the Foundation booking system. The Foundation is looking for a supplier to provide a customer support service to administer courses, take additional bookings and field customer emails and phone calls relating to the Foundation's CPD provision and bookings that are managed via the Foundation booking system. The service will be utilised by course delegates, potential course customers (users who search for but do not book training) and, to a lesser extent, course delivery partners from the education and training sector. The service must be both telephone and email responsive and operate Monday to Friday 8:00-18:00 through the year.
Timeline
- Completed: Tender published28 April 2016Current notice
- Completed: Submission date31 May 2016
About the buyer
The Education and Training Foundation is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-education-and-training-foundation.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-education-and-training-foundation.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-education-and-training-foundation.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-education-and-training-foundation.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-education-and-training-foundation.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-education-and-training-foundation.gov |
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