Closed tender

Call centre

Details

Value
GBP 1
Topic
Call centre
Published
28 April 2016
Submission
31 May 2016

Tender description

The Foundation is looking for a supplier to provide a customer support service to administer courses, take additional bookings and field customer emails and phone calls relating to the Foundation's CPD provision and bookings that are managed via the Foundation booking system. The Foundation is looking for a supplier to provide a customer support service to administer courses, take additional bookings and field customer emails and phone calls relating to the Foundation's CPD provision and bookings that are managed via the Foundation booking system. The service will be utilised by course delegates, potential course customers (users who search for but do not book training) and, to a lesser extent, course delivery partners from the education and training sector. The service must be both telephone and email responsive and operate Monday to Friday 8:00-18:00 through the year.

Timeline

  1. Completed: Tender published28 April 2016
    Current notice
  2. Completed: Submission date31 May 2016

About the buyer

The Education and Training Foundation is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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Decision makers

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