Closed tender

16-SCR-1337-HMRC Print & Scan-PIN

Details

Buyer
HM Revenue & Customs (HMRC)
Topic
Printing and related services
Published
23 April 2016
Submission
7 September 2016
Source
ContractsFinder

Tender description

HMRC’s objectives are to maximise revenues, improve customer experience and reduce costs in a sustainable way. Our strategy is based on understanding our customers, so we can deliver services tailored to their needs and positively influence their behaviour. HMRC’s digital strategy will help us meet our objectives and specifically states: “The drive to Digital by Default will significantly reduce both the volume of paper produced and sent to customers by mail and the amount coming in to HMRC. HMRC currently issues in the region of 220 million letters (c. 450 million A4 images) to customers each year and receives some 11 million letters for processing. HMRC is looking to procure a set of services that will allow us to continue to send and receive paper output but that also enables us to move towards full multi-channel communication, ultimately reducing the volume of paper that we, as an organisation, has to handle.

Timeline

  1. Tender published23 April 2016
    Current notice
  2. Submission date7 September 2016

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79800000 · Printing and related services

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Decision makers

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