Software package and information systems

Tender description

Invitation to Tender for the Provision of a Cash Receipting and Income Management System and Support Services. The Borough Council of Sandwell (the Council) wishes to invite interested parties (“Tenderers”) to participate in a Tender exercise to establish a Contract for the provision of a Cash Receipting and Income Management system to the Council (“The Invitation to Tender”). The software will provide the Council with an integrated Cash Receipting and Income Management solution for all payments received from Residents and Customers including Council Tax, Business Rates, Rents and Sundry Debtors. The system will allow payments to be collected from a variety of sources including debit/credit card payments, automated telephone payments, pay-point, and post office and over the counter payments. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order to view the Online Questionnaire and Submit a Tender, you will be required to' Opt-In'. Please be mindful that if you are cut and pasting your question responses onto the Online Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the Online Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Friday, 13.5.2016 at 15:00.