IT services: consulting, software development, Internet and support

Tender description

The purpose of this prior information notice is to advise the market of an upcoming procurement being undertaken Southend-on-Sea Borough Council (SBC). The aim of the procurement will be to secure a Change Partner; which will be responsible for the review and rationalisation of a number of IT systems and SBC core processes associated. This is in order to optimise the process and operating efficiency across the Council. Additionally, the Change Partner will also be responsible for any subsequent implementation required as part of the streamlining of ongoing practises. The overriding aim is to make the processes and systems more efficient across the Council, adopting a more consolidated approach, which will be of significant importance in the assisting the Council to meet its future savings targets. The Council will be looking to appoint a Contractor who will have a breadth of knowledge and experience to ensure the delivery and success of essential projects. The areas of expertise that the most economically advantageous solution will have to evidence against may include, but will not be limited to: — Adeptness at working / driving inter-organisational partnerships; — Compliant redesign of processes and how best to implement those changes; — The effectiveness of software packages to contribute to efficient processes across the Council; — Ability to communicate efficiently across all levels of a partner organisation; — Robust employee training and support methodologies.