NHS 111 Telephony Service

Tender description

The East Midlands Commissioners have joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach. In coming together to commission an NHS 111 Telephony Service for a population of around 4.4m with project growth to circa 4.7m by 2021; Commissioners are seeking to ensure that the service is robust, resilient, demonstrates quality throughout and is cost effective. The NHS 111 Telephony Service in Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire will ensure patients have • Increased awareness of the benefits of phoning 111 as a smart call to make • Appropriate levels of care to close calls first time • Access to advice, care and treatment 24 hours a day 7 days a week from appropriately trained and qualified staff • Rapid access to an appropriate clinician • Rapid access to emergency services • Access to locally based community care • Access to quality Self-care advice and guidance The Contract will be for a period of 5 years with an option to extend for up to 2 years (24 months). The ITT is now available and the deadline for responses is 12:00, 05.02.16. To access the documentation and submit your response; please register your organisation on the Bravo website: https://ardengemcsu.bravosolution.co.uk The ITT reference is ITT_380.