Awarded contract

Contact Management & Business Administration Services

Details

Buyer
National Transport Authority
Supplier(s)
SGS Ireland Ltd
Topic
Telecommunications services
Published
19 February 2015
Source
ie:e_tenders

Tender description

The NTA requires a Supplier to provide a range of services under five service categories. These five service categories are: • Service Category 1: Information Provision Service; • Service Category 2: Booking Service; • Service Category 3: Business Analysis & Administration Support Service; • Service Category 4: Back Office Administration & Fulfilment Service; and • Service Category 5: General Reception Call Services. Details of the services to be provided under these service categories are set out in Schedule 1 (Services Specification) attaching to the Draft Contract. As part of the Services to be performed, the successful Tenderer shall be responsible for managing any transition that may be necessary between an existing service provider and the successful Tenderer.

Timeline

  1. Award published19 February 2015
    Current notice

About the buyer

National Transport Authority is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64200000 · Telecommunications services
  • 64210000 · Telephone and data transmission services
  • 64216000 · Electronic message and information services
  • 72221000 · Business analysis consultancy services
  • 72224000 · Project management consultancy services
  • 72224100 · System implementation planning services
  • 72224200 · System quality assurance planning services
  • 72300000 · Data services
  • 72310000 · Data-processing services
  • 72320000 · Database services
  • 72330000 · Content or data standardization and classification services
  • 75100000 · Administration services
  • 75110000 · General public services
  • 75120000 · Administrative services of agencies
  • 75130000 · Supporting services for the government
  • 79500000 · Office-support services
  • 79510000 · Telephone-answering services
  • 79511000 · Telephone operator services
  • 79512000 · Call centre
  • 79520000 · Reprographic services
  • 79560000 · Filing services
  • 79570000 · Mailing-list compilation and mailing services
  • 79571000 · Mailing services

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Decision makers

Connect with the people behind this procurement.

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Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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