Awarded contract

Computer support services

Details

Topic
Support services of personal computers
Published
31 December 2015

Tender description

The successful service provider will be expected to provide quality, on-site resources for the ICT Support Service to support, maintain, and enhance ICT services. Engineers will respond to a wide range of ICT-related queries from staff at any office of the department by email, telephone and online from the department's offices in 76-78 Harcourt Street and 23-27 Henry Street, Limerick, or via remote access in the case of an On Call service. The ICT Support Service will also be expected to be involved in a range of critically required proactive support services including, but not limited to, designing, developing and implementing changes to the department's ICT Infrastructure (voice, telecommunications and data services), server and end-user device builds, as well as providing input to ICT development projects.

Timeline

  1. Completed: Award published31 December 2015
    Current notice

About the buyer

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 50324000 · Support services of personal computers
  • 71356300 · Technical support services
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72250000 · System and support services
  • 72253000 · Helpdesk and support services
  • 72253200 · Systems support services
  • 72261000 · Software support services
  • 72315000 · Data network management and support services
  • 72315100 · Data network support services
  • 72600000 · Computer support and consultancy services
  • 72610000 · Computer support services
  • 75130000 · Supporting services for the government
  • 79500000 · Office-support services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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