Harbour Management System

Tender description

Torbay Council has a requirement for a Harbour Management system which will be used to record details of all Harbour Customers, together with details of their vessels and any facilities and services they are paying for, either on a long-term contract (annual) basis or for a short term. This will include Harbour Dues, Mooring Fees, various licences (including Fish Buyers and Sub Contractors), with scope to extend to other areas, such as Beach Huts, in the future. There are currently approximately nine hundred (900) berths in three (3) Harbours ? Torquay, Brixham and Paignton. The System must meet the Specification as defined in Appendix A. It should embrace modern technology such as the use of mobile devices and visual displays as opposed to fully textual information. An element of Customer Self Service would also be of benefit, although this can be added in a later Release of the software. The Authority has no preference as to whether the system is hosted externally or on the Authority?s servers. The System should not store any financial information or generate Invoices (either for annual contracts or ad hoc charges) as this will be handled by our Financial System ? Advanced Business Solutions (ABS) e5. We will require substantial integration between the two systems and this is detailed in Appendix B. The Authority is looking to purchase a non-exclusive Perpetual Licence for the Software. There will be a maximum of nine (9) Harbour users using the system concurrently. However, this number may increase or decrease during the period of Contract. Torbay Council reserves the right to consider all proposals submitted and to award (or not award at all) upon Contract Award, depending on the most appropriate solution within the Most Economically Advantageous Tender (MEAT) submitted. Acceptance of the System will be as defined within the Acceptance Procedures and Acceptance Testing, within Schedule Six (6) of the of the attached Software Licence, Maintenance & Hosting Agreement).