Expired contract

Out of Hours Call Handling Service

Details

Value
GBP 80,000
Duration
3 years
Topic
Call centre
Published
2 December 2015

Tender description

Victory Housing Trust is tendering it’s outsourced call handling service and is seeking a provider who will work with Victory to provide a high quality and high reliability service that meets the current and developing needs of our residents. Victory’s current out-of-hours call handling service receives an average of 450 calls per month (outside of Victory’s normal service window of Monday-Friday 08:30-17:00, excluding bank holidays).

Timeline

  1. Completed: Award published2 December 2015
    Current notice
  2. Completed: Award date26 January 2016
  3. Completed: Contract expiry date8 February 2019

About the buyer

Victory Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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Decision makers

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Contracts Manager+44 •••• ••••••

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