Out of Hours Call Handling Service
Details
- Buyer
- Victory Homes
- Supplier(s)
- Housing Worx Limited
- Value
- GBP 80,000
- Duration
- 3 years
- Topic
- Call centre
- Published
- 2 December 2015
- Source
- ContractsFinder
Tender description
Victory Housing Trust is tendering it’s outsourced call handling service and is seeking a provider who will work with Victory to provide a high quality and high reliability service that meets the current and developing needs of our residents. Victory’s current out-of-hours call handling service receives an average of 450 calls per month (outside of Victory’s normal service window of Monday-Friday 08:30-17:00, excluding bank holidays).
Timeline
- Completed: Award published2 December 2015Current notice
- Completed: Award date26 January 2016
- Completed: Contract expiry date8 February 2019
About the buyer
Victory Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@victory-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@victory-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@victory-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@victory-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@victory-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@victory-homes.gov |
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